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Consumer Protection Act Law 100 GK MCQ SET:-1

Q31. Which of the following disputes cannot be raised before the Consumer Forum?

(A) A dispute relating to service conditions or retrial benefits of a government servant
(B) A dispute relating to service provided by the medical professional
(C) A dispute relating to banking service
(D) A dispute relating to insurance services

Answer: A dispute relating to service conditions or retrial benefits of a government servant

Q32. Principle: A manufacturer is liable to pay compensation to a consumer for any harm or damage caused due to a defect in the product.

Factual Situation: X purchased a banian from Y & Co. Before rushing for an interview he wore the new banian. When he was called in for the interview his entire body was itching. Throughout the interview he was embarrassed as he was repeatedly scratching his body. After the interview he rushed to a dermatologist, who diagnosed it as dermatitis due to the presence of some chemical present in the banian. The Doctor brought to his attention a warning strip in the banian “Wash before use”. He obviously lost the job due to his clumsy behaviour at the interview. X sues Y & Co. for compensation.

(A) Y & Co. will be liable because the manufacturer is answerable to a consumer for any defect in the product
(B) Y & Co. is not liable as they had given specific instructions to “wash before use” and it was the responsibility of the consumer to comply with the same
(C) Y & Co. will not be liablebut the retailer should have reminded the customer to wash the banian before use
(D) Y & Co. will be liable for using extra sensitive chemicals in such under garments

Answer: Y & Co. is not liable as they had given specific instructions to “wash before use” and it was the responsibility of the consumer to comply with the same

Q33. Who among the following cannot be a complainant under the Consumer Protection Act, 1986 ?

(A) A consumer
(B) Customer’s friend
(C) Any voluntary consumer organisation
(D) Central Government or any State Government

Answer: Customer’s friend

Q34. Any appeal against a forum must be done in a higher forum within . . . . . . . days

(A) 45
(B) 30
(C) 60
(D) 90

Answer: 30

Q35. The Supreme Court in Indian Medical Association v. V. P. Shantha, (1995) 6 SCC 651, has held that:

(A) A hospital rendering free service to some patients and paid services to others is not covered under the definition of service under the Consumer Protection Act, as gratuitous services is excluded from the definition of service under the Act
(B) A hospital which renders service to the patients is covered under the Consumer Protection Act whether they are rendering a contract of service or contract for service
(C) A hospital which is run by the government is not covered under the Consumer Protection Act and the patient who suffers due to the negligence of a doctor working in the hospital will have to file the case in a civil court under the law of tort
(D) A hospital which renders free service to some patients and paid service to some others is covered under the definition of service, as the patients who receive free service are the beneficiaries of the service hired by the patients who pay for the service

Answer: A hospital which renders free service to some patients and paid service to some others is covered under the definition of service, as the patients who receive free service are the beneficiaries of the service hired by the patients who pay for the service

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Q36. Who among the following cannot file a complaint before the District Forum under Section 12 of the Consumer Protection Act?

(A) One consumer and not more than one consumer
(B) Any recognized consumer association
(C) Central and State Government
(D) One or more consumers

Answer: One consumer and not more than one consumer

Q37. If a customer is not satisfied with the order of district forum. In how many days he/she can appeal to State Commission?

(A) 10 days
(B) 20 days
(C) 30 days
(D) 50 days

(E) 2 month

Answer: 30 days

Q38. As per section 2(1)(c) of Consumer Protection Act 1986, “complaint” means any allegation in writing made by a complain-rant that a trader or service provider has charged for the goods or service a price in excess of the price

(1) Fixed by or under any law for the time being in force

(2) Displayed on the goods or any package containing such goods

(3) Displayed on the price list exhibited by him

(4) Agreed between the parties;

(A) (1), (2) and (3)
(B) (1), (3) and (4)
(C) (1), (2) and (4)
(D) (1), (2), (3) and (4)

Answer: (1), (2), (3) and (4)

Q39. As per section 2(1)(nnn) of Consumer Protection Act 1986, ‘restrictive trade practice’ include

(1) Delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price

(2) Any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services:

(A) (1) Only
(B) (2) Only
(C) Both (1) and (2)
(D) None of the above

Answer: Both (1) and (2)

Q40. Which of the following forum can reappoint the same person as to its member

(A) National Commission
(B) State Commission
(C) District Commission
(D) None of the above

Answer: None of the above